
[Podcast] HaystackID in the EDRM Illumination Zone: Jess Moore, Inside Sales Representative

Editor’s Note: From eDiscovery professional by day to shark diver by night on vacation, Jess Moore shared her eDiscovery career and journey to HaystackID® on the latest episode of the EDRM Illumination Zone. Throughout the episode, Moore discussed how her curiosity about the industry and passion for learning led her to move from an administrative assistant to building a customer success team. With several years of expertise in the field, she dove into what she has learned based on her numerous roles in eDiscovery, the most complex challenges industry professionals face today, and why it’s essential to always be learning.
[Podcast] HaystackID in the EDRM Illumination Zone: Jess Moore, Inside Sales Representative
By HaystackID Staff
The latest episode of the EDRM Illumination Zone podcast follows the career journey of Jess Moore, an Inside Sales professional at HaystackID®. Throughout the episode, Moore shared her compelling trajectory, from her beginnings as an administrative assistant to spearheading customer success initiatives and excelling in various eDiscovery roles. Listeners will gain insights into her 360-degree perspective on eDiscovery workflows, which has fostered a unique empathy and meticulous approach to client services, forensic processes, and internal collaboration.
During Moore’s conversations with hosts Mary Mack and Kaylee Walstad, she discussed how evolving communication technologies, particularly post-COVID, have reshaped data collection and review processes in the eDiscovery landscape and voiced enthusiasm for HaystackID’s solutions that address modern challenges like targeted, secure data collection, underscores the company’s pivotal role in advancing legal technology.
From eDiscovery professional by day to shark diver by night on vacation, Moore’s positive energy, dedication to customers, and excitement for what our industry has in store shine through in this episode.
More About Jess Moore
Jess Moore is an Inside Sales Representative at HaystackID, joining the company in 2024. Prior to joining HaystackID, Jess was a Customer Success Manager at CloudNine where she had the opportunity of growing fivefold within the company and embodying her personal mission to deliver exceptional results that align with organizational goals. Jess is an experienced and effective communicator in eDiscovery, excelling in managing relationships across departments internally and externally with law firms, corporations, government agencies, and service providers. Jess is exceptionally adept at building personalized customer experiences based on each customer’s unique needs and preferences. Her strategic approaches are always mission-driven, efficient, and bold.
The podcast is available on your favorite listening app, including Spotify, Apple Podcasts, and Google Play. The podcast is available on the EDRM website and is provided below for convenience.
Additional Listening
- HaystackID in the EDRM Illumination Zone: Stephanie Wienke, Security Specialist
- HaystackID in the EDRM Illumination Zone: Yana Dashevsky, VP of Business Development
- HaystackID in the EDRM Illumination Zone: Erin Meyer, Mary Bennett, and Jason Cassel
- HaystackID in the EDRM Illumination Zone: Laura Danielson, VP of Sales Operations, Revenue Enablement, and HaystackID University
- HaystackID in the EDRM Illumination Zone: Bryan Bellack, EVP of Business Development
- HaystackID in the EDRM Illumination Zone: Daniella Virgile, VP of Managed Review Recruiting
- HaystackID in the EDRM Illumination Zone: Gabe Landau, VP of eDiscovery and Incident Response Solutions
- HaystackID in the EDRM Illumination Zone: Rene Novoa, Director of Forensics
- Special Edition of HaystackID in the EDRM Illumination Zone: Nate Latessa, EVP of Advisory Services
- HaystackID in the EDRM Illumination Zone: Andy Paredes, Vice President of Managed Review Operations
- HaystackID in the EDRM Illumination Zone: Shawn Belovich, Senior Vice President for Digital Forensics and Cyber Incident Response
- HaystackID in the EDRM Illumination Zone: Vazantha Meyers, Vice President of Discovery Services
- HaystackID in the EDRM Illumination Zone: Nate Latessa, Executive Vice President of Advisory Services
- HaystackID in the EDRM Illumination Zone: Jason Covey, M365 eDiscovery Consultant
- HaystackID in the EDRM Illumination Zone: Anya Korolyov, Vice President of Cyber Incident Response and Custom Solutions
- HaystackID in the EDRM Illumination Zone: John Wilson, Chief Information Security Officer
- HaystackID in the EDRM Illumination Zone: John Brewer, Chief Artificial Intelligence Officer
- HaystackID in the EDRM Illumination Zone: Adam Rubinger, Chief Client Experience Officer
- HaystackID in the EDRM Illumination Zone: Ashish Prasad, Vice President and General Counsel
- HaystackID in the EDRM Illumination Zone: Matthew Miller, Senior VP of Information Governance and Data Privacy
- HaystackID in the EDRM Illumination Zone: Kevin Clark, Discovery Counsel and VP of Analytics and Review Operations
- HaystackID in the EDRM Illumination Zone: Jonathan Flood, Senior Director of Data Automation
- HaystackID in the EDRM Illumination Zone: Chris Wall, Data Protection Officer and Special Counsel
- HaystackID in the EDRM Illumination Zone: Michael Sarlo, Chief Innovation Officer
- HaystackID in the EDRM Illumination Zone: Erin Meyer, Senior Director of Marketing
About the Electronic Discovery Reference Model
Empowering the global leaders of e-discovery, the Electronic Discovery Reference Model (EDRM) creates practical global resources to improve e-discovery, privacy, security, and information governance. Since 2005, EDRM has delivered leadership, standards, tools, guides, and test datasets to strengthen best practices throughout the world. EDRM has an international presence in 136 countries, spanning six continents. EDRM provides an innovative support infrastructure for individuals, law firms, corporations, and government organizations seeking to improve the practice and provision of data and legal discovery with 19 active projects. Learn more at EDRM.net.
About HaystackID®
HaystackID solves complex data challenges related to legal, compliance, regulatory, and cyber events. Core offerings include Global Advisory, Data Discovery Intelligence, HaystackID Core® Platform, and AI-enhanced Global Managed Review powered by its proprietary platform, ReviewRight®. Repeatedly recognized as one of the world’s most trusted legal industry providers by prestigious publishers such as Chambers, Gartner, IDC, and Legaltech News, HaystackID implements innovative cyber discovery, enterprise solutions, and legal and compliance offerings to leading companies and legal practices around the world. HaystackID offers highly curated and customized offerings while prioritizing security, privacy, and integrity. For more information about how HaystackID can help solve unique legal enterprise needs, please visit HaystackID.com.
Assisted by GAI and LLM technologies.
Source: HaystackID