Editor’s Note: HaystackID is a proud supporter of SOLID events and was grateful to sponsor and participate in SOLID Fall 2021. As part of the fall 2021 event, Adam Rubinger, HaystackID’s Chief Client Experience Officer, was highlighted as a speaker and spoke on the power of partnership. According to Adam, partnerships are not built overnight; they take time, trust, and having all parties work towards a common goal. In his talk, Adam shared the key elements of successful partnerships and the mindset behind them. Adam’s full talk is provided for your consideration and contemplation as you pursue powerful partnerships.
About Adam Rubinger
Adam Rubinger is the Chief Client Experience Officer at HaystackID. Adam has over 20 years of experience and proven leadership in litigation support, information governance, as well as managing large-scale electronic discovery projects. He’s a technologist, lawyer, and expert in the area of electronic discovery, analytics, discovery workflow, and matter management. As Chief Client Experience Officer, Adam works directly with HaystackID’s clients on their eDiscovery team as the executive sponsor, ensuring they have the best experience possible. He provides guidance, consultation, and advice to the teams in all areas of the process, from collections to production. He is highly involved in most aspects of the portfolio and works at all levels of the organization to ensure a positive client experience. Given both his legal and technical background, he is an excellent liaison between the HaystackID team, the client, and their outside counsel. Prior to joining HaystackID, Adam held management positions in operations, sales, and consulting with NightOwl Global, IPRO Tech, TechLaw Solutions, Daticon/EED, and Fios, Inc. Adam has participated in The Sedona Conference Working Groups 1 and 6 and served as faculty in The Sedona Conference eDNT Training program. He has written many articles as well as CLEs dealing with emerging technologies such as social media, instant messaging, data migrations, analytics, and remote collection technologies. Adam is a graduate of the Hamline University School of Law and the University of Minnesota.
HaystackID is a specialized eDiscovery services firm that helps corporations and law firms securely find, understand, and learn from data when facing complex, data-intensive investigations and litigation. HaystackID mobilizes industry-leading cyber discovery services, enterprise solutions, and legal discovery offerings to serve more than 500 of the world’s leading corporations and law firms in North America and Europe. Serving nearly half of the Fortune 100, HaystackID is an alternative cyber and legal services provider that combines expertise and technical excellence with a culture of white-glove customer service. In addition to consistently being ranked by Chambers USA, the company was recently named a worldwide leader in eDiscovery services by IDC MarketScape and a representative vendor in the 2021 Gartner Market Guide for E-Discovery Solutions. Further, HaystackID has achieved SOC 2 Type II attestation in the five trust service areas of security, availability, processing integrity, confidentiality, and privacy. For more information about its suite of services, including programs and solutions for unique legal enterprise needs, go to HaystackID.com.