An Overview of Document Review Staffing from HaystackID
By The ReviewRight Team
ReviewRight is a specialized set of legal review services designed to help law firms and legal departments quickly and accurately learn from their data to make the right decisions for positive and quality investigation and litigation outcomes. These specialized services address essential document review needs for complex, data-intensive reviews.
ReviewRight Set of Legal Review Services
+ ReviewRight Match: A Reviewer Marketplace Matching Qualifications and Performance with Specific Review Specifications
+ ReviewRight Translate: An Extension of the Reviewer Marketplace Focused on Foreign Language Reviewers and Review Specifications
+ ReviewRight Manage: A Complete Managed Review Service with Comprehensive Metrics Reporting and Expert Consulting Teams
+ ReviewRight Automate: Proven Technology-Assisted Review Supported by Leading Predictive Coding Technologies and Protocols
+ ReviewRight Virtual: Secure Remote Infrastructure for All Review Engagements
With approximately 70% of total eDiscovery spending associated with the critical task of document review, it is readily apparent that the quality of document reviewers can have a significant impact on not only the efficiency of eDiscovery, but on the economics of document reviews. To help customers maximize their reviews, HaystackID offers the most advanced reviewer selection program in the world with ReviewRight Match.
ReviewRight Match: The Ultimate Reviewer Marketplace
ReviewRight Match sets the standard for document review staffing, enablement, and support through the application of a combination of proprietary technologies, innovative evaluation tools, and proven protocols that allow for the rapid and comprehensive sourcing, testing, and qualification of reviewers. This ReviewRight process enables us to present to clients individuals who are not only legal review experts, but review experts with the appropriate domain expertise, proper language skills, and necessary responsibility experience to accomplish the specific review tasks required in your review requirement.
The ReviewRight Match Process
The core of the ReviewRight Match process is the active and systematic recruitment and continuous evaluation of qualified document review attorneys as part of a comprehensive reviewer selection program.
The reviewer selection program consists of four key milestones that when successfully navigated by review candidates allow those candidates to be considered for ReviewRight projects. The four milestones include:
+ Enrollment with ReviewRight (Registration)
+ Testing of Qualified Reviewer Capability (Qualification)
+ Assessment of Registered Reviewer Background and Testing (Identification)
+ Evaluation of Reviewer Expertise, Experience, and Performance (Certification)
The Enrollment Process
The enrollment process consists of the registration of potential reviewers with ReviewRight via the ReviewRight.com portal. The registration steps introduce reviewers to the ReviewRight selection process and harvests reviewer information ranging from licensure and education to review history and referral sources. Additionally, the enrollment process presents reviewers with the opportunity to take the ReviewRight document review test.
The Qualification Process
Once enrolled, reviewers who seek to continue in the selection process for ReviewRight opportunities are administered a 15 question skills test that presents a basic review protocol, a short legal document for review, and asks reviewers specific questions that provide immediate and quantifiable insight into a reviewer’s legal review capability. The results from this skills testing along with the information gathered during the registration process then allows ReviewRight to begin to assess reviewers as candidates for ReviewRight projects holistically.
The Assessment Process
Individuals who have completed ReviewRight enrollment and qualification processes are then evaluated by the ReviewRight reviewer selection committee to determine whether they meet the standards required for ReviewRight projects. This evaluation consists of the subjective consideration of a reviewer’s background and experience and the objective consideration of the reviewer’s skills testing as quantified by metrics to include precision, recall, and average documents reviewed per hour. These subjective and objective considerations are then applied to ReviewRight’s proprietary five-point rating scale to allow for the assignment of a numerical rating to each reviewer. This rating serves as the basis for certifying all enrolled qualified, and assessed reviewers and ultimately determines whether a reviewer received the coveted designation of being ReviewRight Certified.
The Certification Process
Once reviewers have been enrolled, qualified, and assessed, they are assigned a ReviewRight rating that is used to separate individuals who are certified for assignment on ReviewRight projects and those who are not certified at their current rating level for assignment on ReviewRight projects.
Additionally, the individuals who are ReviewRight certified are further classified based on practice area expertise, language knowledge, role experience, and task skills to allow for the assembling of target review team with the highest level of expertise, knowledge, proficiency, and skills for each review project. Classification areas include:
Practice Areas Classifications *
+ Anti-Money Laundering (AML)
+ Banking and Finance
+ Class Action (Mass Tort)
+ Commercial Litigation
+ Consumer Litigation
+ Criminal Investigations
+ Family Law
+ Foreign Corrupt Practices Act (FCPA)
+ Fraud or False Claims
+ Intellectual Property
+ Medical Devices
+ Mergers and Acquisitions
+ Patent Infringement
+ Product Liability
+ Real Property
+ Regulatory Investigations
+ Securities Litigation
+ Unfair Trade Practices
* Not All Inclusive
Languages Classifications **
** Others Sourced on Request
+ Confidential Information Review
+ Document Classification/Records Management Review
+ Issue Coding
+ First Pass Relevancy Review
+ Issue Coding
+ Key Word Testing
+ Predictive Coding
+ Privilege Review
+ Quality Control Review
+ Statistical Validation Review
+ Team Leader
This classification approach allows for ReviewRight to assemble the highest quality of review team’s in the industry in hours and days rather than days, and weeks, giving you the speed you need and the capability you require to influence audit, investigation, and litigation outcomes positively.
Additionally, leveraging proprietary artificial intelligence (AI) algorithms, you can define, refine, select, and rank your customized review team based on case-specific review skills and past document review metrics. Faster team selections. Higher performance. Less costly reviews.
Key Benefits of ReviewRight Match Include:
+ Confidence in the Capability of Reviewers: The comprehensive ReviewRight selection process ensures that the individuals recommended for your review project are the very best available reviewers for your specific needs, not just the best reviewers available. This process provides you with the confidence you need to focus on reviews and not the review selection process.
+ Speed in the Assembly of Review Teams: The robust catalog of ReviewRight certified reviewers developed from a comprehensive selection process augmented with detailed classification of expertise, knowledge, experience, and tasks skills, allows you to quickly and efficiently source appropriate reviewers for your specific needs. This speed saves you time and money while accelerating your ability to translate information into insight and insight into intelligence that can be applied to your audit, investigation, or litigation effort.
+ High-Performance Review Capability: The detailed assessment of review backgrounds and experience coupled with objective testing and evaluation metrics ensure that your review team not only performs but performs at the very highest level possible. As past performance generally is the single best predictor of future performance, ReviewRight’s continuous assessment and evaluation processes ensure you always have the highest performing reviewers at the time of your review project available for your use. This increases the efficiency and effectiveness of your review efforts and allows you to rapidly, accurately, and cost-effectively achieve your review objectives.
+ Seamless Integration With All ReviewRight Services: Access to a full suite of review services beyond ReviewRight Translate including ReviewRight Manage, ReviewRight Match, ReviewRight Automate, ReviewRight Virtual. This integration provides you with a full review capability beyond sourcing of reviewers to support the entire breadth and depth of your review effort regardless of location, data reduction requirements, and case-specific expertise requirements.
+ Full Integration with All HaystackID Services: Access to a complete suite of eDiscovery services to include computer forensics and early case insight technology and talent. This integration provides you will full-service eDiscovery capability from data collection through legal document review managed by one provider entirely dedicated to your achievement of positive outcomes.
ReviewRight: The First Choice and Best Choice for Document Review Services
Many competitors have portions of these capabilities, but few if any have the complete capacity to provide an integrated review that includes sourcing, foreign language review, remote review, and technology-assisted review. This integrated and comprehensive capability allows us to support your review requirements with the appropriate domain expertise, the necessary language skills, anywhere in the world, in days and hours rather than months or weeks. Also, when integrated into HaystackIDs complete eDiscovery process that includes our Forensics First and Early Case Insight services, the power and speed of ReviewRight services are magnified as we can begin planning to support your review efforts at the point of project initiation.
Learn More. Today.
Contact us today to learn more about our specialized review services and why ReviewRight is the first choice and best choice for document review services.
HaystackID is a specialized eDiscovery services firm that helps corporations and law firms find, listen, and learn from data when they face complex, data-intensive investigations and litigation. With an earned reputation for mobilizing industry-leading computer forensics, eDiscovery, and attorney document review experts, HaystackID’s Forensics First, Early Case Insight, and ReviewRight services accelerate and deliver quality outcomes at a fair and predictable price.
Serving more than 500 of the world’s leading corporations and law firms from North American and European locations, HaystackID’s combination of expertise and technical excellence coupled with a culture of white glove customer service make it the alternative legal services provider that is big enough to matter but small enough to care. Learn more about HaystackID at HaystackID.com.