Production Assistant

Website HaystackID HaystackID

Worldwide Reach. Local Expert Touch.

HaystackID LLC is currently seeking a Production Assistant to join our highly successful Business Solutions team.

  • Work hours: The shift for this position is 11:30 am – 8 pm CT.
  • Days of Work: Monday – Friday, this position requires a flexible schedule to be on-call after hours, on weekends, and on holidays as needed.

Roles and Responsibilities

  • Maintain effective written and oral communications with clients and employees.
  • Prioritize work and deploy staff as required to ensure customer needs are met in regard to on-time delivery of services and quality of work.
    Ensures all work standards are met on a consistent basis.
  • Ensures all work standards are met on a consistent basis by HaystackID site employees.
  • Insures maximization of productivity through efficient use of standard operating procedures.
  • Ensures the proper and safe use of all equipment used by employees.
  • Handle/sort/track/distribute envelopes and packages and assist with facilities needs and requests.
  • Assist receptionist in taking incoming calls, conference rooms arrangements, and other requests

Required Qualifications

  • Ability to work a flexible schedule to be on-call during nights, weekends, and holidays as needed.

Minimum Qualifications

  • High School Diploma/GED or higher
  • Basic knowledge of Microsoft Office (Word, Excel, and PowerPoint), and advanced experience with computer basics is preferred.
  • Must have customer service skills and be able to maintain a consistent, high level of service.
  • Must have attention to detail and critically think through and resolve problems.
  • Ability to communicate both verbally and written with customers and other employees.
  • Must have the ability to multi-task, manage multiple accounts and establish priorities.

HaystackID LLC is an Equal Opportunity/Affirmative Action Employer.