Next-Generation Managed Review with ReviewRight®
from HaystackID®

HaystackID® offers Global Managed Review services powered by ReviewRight®, the company’s proprietary technology that assesses and vets document review attorneys. Developed in 2011, ReviewRight is the industry’s gold standard for analyzing and matching document review skill sets to a client’s needs, ensuring clients receive the best fit for their matters. The technology assesses not only a reviewer’s ability to analyze matter details and speed accurately but also matches their background and knowledge skills to the requirements of the matter, such as subject matter expertise, domain knowledge, and language fluency. With over 4,000 remote review matters and second requests completed globally and a network of more than 32,000 global attorneys within the ReviewRight platform, HaystackID provides the industry’s most powerful Global Solution for Managed Review. With the ability to augment internal resources, save time and cost, and allow for scalability, ReviewRight Staff is a valuable tool for professionals in the cybersecurity, information governance, and eDiscovery fields to ensure high-quality review services for their clients.

ReviewRight

Proprietary technology for document review attorney assessment.

4,000+

Over 4,000 completed
global review matters.

32,000+

Network of 32,000+
global attorneys.

Ensuring clients receive the best fit for their matters, ReviewRight is the industry’s most powerful global solution for managed review.

ReviewRight Staff: A Global Document Reviewer Marketplace

As part of HaystackID’s Global Managed Review services, ReviewRight Staff is a document reviewer marketplace that matches certified candidates’ qualifications and performance with specific staffing needs. With over 32,000 registered legal professionals and 8,200 placements in 2023, ReviewRight Staff encompasses a diverse pool of reviewers, with 53.9% being female and 59.1% identifying as non-white/non-unknown. The complete ReviewRight portfolio of Global Managed Review services, including ReviewRight Staff, is bolstered by HaystackID’s stellar NPS score of 64 for the calendar year of 2023.

32,000+

Over 32,000 registered legal professionals.

8,200+

8,200+ placements
in 2023.

64

64 NPS score
in 2023.

HaystackID and its ReviewRight offerings have served a large number of Fortune 100 and AMLAW 100 companies and have expertise in 50 practice areas and 67 industries, 11 software products/technology, 34 roles/responsibilities, and 32 foreign languages. This expertise equates to more than 40 million unique combinations available for staffing consideration through the company’s proprietary Match AI technology.

Additionally, the average time it takes to staff a project with ReviewRight Staff is 24 hours, with projects ranging from one reviewer to several hundred. Also, and importantly, ReviewRight is the originator of secure remote document review and has enabled the successful completion of over 90,000 projects, 70% of which were remote.

Matching certified candidates’ qualifications and performance with specific staffing needs, ReviewRight Staff is the complete solution for document review services.

Experience Matters. The Right Experience Matters More.

HaystackID ReviewRight Staff has a strong pool of highly experienced Gold and Platinum Reviewers in top practice areas. The company has a total of 5,082+ candidates who specialize in antitrust, with aggregate experience of 3,747 years and three months. Contracts are another popular practice area, with 3,459+ candidates with an aggregate experience of 1,489 years and eight months.

5,082+

5,082+ candidates with
experience in antitrust.

3,459+

3,459+ candidates with
experience in contracts.

2,434+

2,434+ candidates with experience
in intellectual property.

Intellectual Property is also an area of expertise for ReviewRight Staff reviewers, with 2,434+ candidates with an aggregate experience of 1,493 years and 11 months. The company also boasts 2,068+ candidates with extensive experience in regulatory investigations, averaging 1,663 years and three months of experience.

Finally, ReviewRight Staff has 1,980+ candidates specializing in securities litigations with an aggregate experience of 1,818 years and six months. These numbers highlight the depth of experience and expertise that ReviewRight Staff’s Gold and Platinum Reviewers bring to clients, empowering top-notch review services in the industry’s leading practice areas.

With a strong pool of highly experienced Gold and Platinum Reviewers in top practice areas, ReviewRight Staff provides top-notch review services in the industry’s leading areas.

The Benefits of Engaging ReviewRight Staff

HaystackID’s ReviewRight Staff service provides key benefits to clients by augmenting their internal resources, saving time and cost, and allowing for scalability. Contract reviewers are available to support internal client teams during periods of high data volume, inconsistent work, or when specific skills or expertise are required. Additionally, using ReviewRight Staff for contract reviewer staffing reduces costs, eliminating the need for hiring full-time staff or paying for expensive technology or software.

Supports internal teams.

Reduces costs.

Seamless process for clients.

Augmenting internal resources, saving time and cost, and allowing for scalability, ReviewRight Staff is the comprehensive solution for clients’ document review needs.

Comprehensive Document Reviewer Selection Program

ReviewRight Staff provides a comprehensive document reviewer selection program that ensures the best quality of candidates for clients. With a focus on the active recruitment and evaluation of thousands of document reviewers worldwide, ReviewRight Staff utilizes HaystackID’s proprietary Match AI system to ensure objective placement of candidates tailored to each client and project.

Active recruitment and evaluation of thousands of reviewers worldwide.

Proprietary Match AI system for objective placement.

Tailored to each
client and project.

Ensuring the best quality of candidates for clients, ReviewRight Staff provides a comprehensive solution for document reviewer selection.

Unparalleled Candidate Screening, Evaluation, and Testing

What sets ReviewRight Staff apart from others in the document review space is its unparalleled candidate screening, evaluation, and testing process. Instead of simply hiring an employee without knowing their ability to handle the job, ReviewRight Staff tests for the specific skills required for document review, including speed reading, reading comprehension, and issue spotting.

Tests for specific
document review skills.

ReviewRight
Test Assessment

Only 25% of candidates
pass all screens.

The ReviewRight Test Assessment, a one-of-a-kind proprietary system, scores candidates on multiple relevant document review data points, including accuracy and speed for tasks such as Relevance, Issue Spotting, and Privilege. Only 25% of candidates who take the assessment and pass all other screens will ultimately work for ReviewRight Staff, ensuring the highest quality candidates for clients.

What sets ReviewRight Staff apart is its unparalleled candidate screening process, ensuring the best quality of candidates for clients.

The Journey Beyond Assessment

The journey to becoming a ReviewRight Certified document reviewer does not end with the ReviewRight Test Assessment. The company believes that document reviewers perform faster and more accurately on projects when their background and experience align with the project. Therefore, candidates are encouraged to build their reviewer profiles in the ReviewRight candidate portal. This profile building includes information on every project the reviewer has worked on in their careers, such as a brief description, practice area, industry, type of matter, software used, tasks, roles and responsibilities, duration, the technology used, and the languages in the project.

Building reviewer
profiles.

Performance evaluation
and ratings.

Meaningful interviews
with recruiters.

Candidates are encouraged to build their reviewer profiles and improve their performance, leading to better results for clients.

Reviewer Ratings Count. Especially Performance.

Once a project is completed, reviewers are evaluated and rated on their performance on a three-factor scale to determine their five-point rating. The evaluation considers objective factors such as coding accuracy and review speed, as well as intangible factors such as attendance, lateness, communication skills, and leadership.

Three-factor scale
for evaluation.

Considers objective
and intangible factors.

Five-point
rating system.

Evaluating reviewers’ performance on a three-factor scale to determine their five-point rating, ensuring the best quality of work for clients.

The Art of the Interview. The Science of Placement.

HaystackID recruiters also conduct meaningful interviews with each candidate to determine their ideal placement, focusing on attributes that would make them successful in a remote work environment. The company’s proprietary learning algorithm, Match AI, uses all this information to forecast each candidate’s performance on each prospective project.

Meaningful interviews
with recruiters.

Proprietary
Match AI technology.

Ideal placement for
success in remote work.

Conducting meaningful interviews and utilizing Match AI technology, HaystackID ensures the ideal placement of each candidate for success in a remote work environment.

Ease of Use for Clients.

In addition to testing, evaluating, and tracking performance, ReviewRight Staff also handles all reviewer administrative tasks, including timekeeping, payroll, and HR benefits, making the process as seamless as possible for clients to add reviewers to their team.

Handles all
administrative tasks.

Timekeeping, payroll,
and HR benefits.

Seamless process for
clients to add reviewers.

Handling all administrative tasks, including timekeeping, payroll, and HR benefits, ReviewRight Staff makes the process as seamless as possible for clients to add reviewers to their team.

Candidate Screening: From Background to Conflicts.

With ReviewRight Staff, HaystackID takes the screening process seriously to ensure that all our candidates are a good fit for client document review projects. Before considering the placement of a candidate, the company first runs a thorough background check to ensure reviewers have a clean record. This background check must be updated within the last 365 days.

Thorough background
check.

Verification of bar license
and good standing.

Prevention of
conflicts of interest.

In addition to background checks, HaystackID, through its ReviewRight Staff service, also verifies that each candidate has an active bar license and is in good standing with no disciplinary actions. This additional quality check ensures that candidates are legally qualified to work on client projects.

To prevent conflicts of interest, all contract attorneys must keep records of the parties they have represented, adverse parties, and third-parties for the past seven years, along with a description of the matters worked. Before placing a candidate on a project, the company carefully screens all self-identified parties against the relevant parties for each potential project to avoid any potential conflicts.

HaystackID takes the screening process seriously to ensure all candidates are a good fit for client projects.

Next-Generation Managed Review from HaystackID.

Complemented by HaystackID Global Advisory, HaystackID Discovery Intelligence, and HaystackID Core®, HaystackID Global Managed Review provides expert talent and advanced technology for next-generation review.

About HaystackID

HaystackID solves complex data challenges related to legal, compliance, regulatory, and cyber events. Core offerings include Global Advisory, Data Discovery Intelligence, HaystackID Core® Platform, and AI-enhanced Global Managed Review powered by its proprietary platform, ReviewRight®. Repeatedly recognized as one of the world’s most trusted legal industry providers by prestigious publishers such as Chambers, Gartner, IDC, and Legaltech News, HaystackID implements innovative cyber discovery, enterprise solutions, and legal and compliance offerings to leading companies and legal practices around the world. HaystackID offers highly curated and customized offerings while prioritizing security, privacy, and integrity. For more information about how HaystackID can help solve unique legal enterprise needs, please visit HaystackID.com.

Learn More About HaystackID Global Managed Review.

Contact HaystackID today and learn more about ReviewRight Staff, the ReviewRight Match technology and process, and HaystackID’s Global Managed Review services.

Request a discussion with an HaystackID Global Managed Review leader.

Michael

Michael Sarlo

Chief Innovation Officer

IAPP Member

Christopher

Christopher Wall

Data Protection Officer and Special Counsel, Global Privacy and Forensics, HaystackID

Matthew

Matthew Miller

Sr. VP, Information Governance & Data Privacy

Adam

Adam Rubinger

Chief Client Experience Officer