Senior Technical Writer

  • Full Time
  • Remote

Website HaystackID HaystackID

Worldwide Reach. Local Expert Touch.

HaystackID LLC is currently seeking a Senior Technical Writer to join our highly successful marketing team.

 

Senior Technical Writer

HaystackID is seeking an experienced technical writer with desktop publishing skills to understand and communicate the technical aspects of cybersecurity, information governance, and legal discovery services to highly technical and non-technical individuals. Through the combination of text, numerical data, illustrations, and charts, the technical writer will build and maintain client deliverables ranging from proposals and presentations to reports and guides in support of our HaystackID Discovery Intelligence, HaystackID Core, and HaystackID Global Advisory offerings.

As part of the marketing team, the technical writer will collaborate with members of HaystackID’s global advisory team, sales organization, and operations group to plan, research, write, and revise digital and print documentation. The technical writer will also establish advisory-centric documentation policies and procedures, conforming to existing precedents for desktop publishing and marketing branding. 

 

Skills and Competencies

  • Research and write copy for informational, educational, and promotional deliverables.
  • Create and format graphics and illustrations for informational, educational, and promotional deliverables.
  • Format copy, graphics, and illustrations for research, reports, briefs, and presentations.
  • Provide editorial and quality control support of technical documentation to ensure accuracy and consistency across deliverables.
  • Demonstrate proficiency with Adobe Creative Cloud software including InDesign, PageMaker, Illustrator, and Photoshop.
  • Demonstrate proficiency with Microsoft Office 365 to include Word, Excel, PowerPoint, Outlook, and Teams.
  • Demonstrate proficiency with Apple MacBook Pro hardware, operating systems, and productivity applications including Pages, Keynote, and Numbers.
  • Demonstrate understanding of MLA, APA, and Chicago (Turabian) style guides for academic and professional publishing.

 

Requirements

  • A Bachelor’s degree in English, Communication, Computer Science, or Technical Writing or the equivalent in professional experience.
  • Three or more years of technical writing experience.
  • Three or more years of industry experience in roles supporting software, service providers, or consultancies engaged in cyber, data, or legal discovery.
  • Practical experience owning an end-to-end documentation process.

 

Company Benefits

  • Health, dental and vision insurance
  • Short-term and long-term disability insurance
  • 401(k) plan
  • Flexible PTO and paid holidays

 

HaystackID LLC is an Equal Opportunity/Affirmative Action Employer.