Quality Control Reviewer

Position Summary: The Quality Control reviewer is responsible for assisting the Review Manager for planning and reporting on all phases of the project life cycle, including: compliance with work orders and contracts, chain of custody and materials tracking, financial and time-based projects and forecasts, billing and volume metrics, and reporting on project-level information. The Quality Control tasks include delegating work to the reviewers. The position acts as a liaison between the reviewers and the project managers and works closely with Senior Consultants, Project Analysts, and Operations staff.

Essential Job Duties:

• Assist with overseeing projects from initial set-up to delivery of the finished product, with a focus on client relations and communications.
• Work closely with client to set up projects, job turnaround estimates, and job specifications.
• Work closely with the Review Manager and production staff to ensure proper allocation of resources based on deadlines and priorities.
• Communicates with clients to resolve issues and provide status updates according to the client’s
• needs.
• Support Review Manager to ensure jobs are completed according to the client, industry standards, and that job specifications and deadlines are met.
• Assign and/or perform quality control tasks
• Provide training materials to document review team
• On-site contact for document review team
• Assist with document review team questions or escalate to Review Manager
• Assign and/or coordinate review assignments for QC and non-QC reviewers
• Manage work progress and provide feedback to document review team
• Maintain document review issues log

Education and experience required:

• J.D
• Active U.S. Bar
• At least three years experience in the legal services industry, preferably in a litigation support vendor or law firm litigation support department

Education and experience preferred:

• Technical experience in eDiscovery platforms and tools
• Previous leadership in document review work
• Strong technical understanding and/or experience with eDiscovery process, life cycle, and technical issues
• Must be proficient in utilizing the various functions and features of Relativity
• Software application proficiency with Microsoft Office, including intermediate Excel skills

Salary Range: $65,000-$85,000